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IndonesiaCharcoal
The company

A factory, not a trading desk

What we sell, we make. Carbonization, pressing, drying, testing, and packing all run on our own lines, which is how the spec on the CoA ends up matching the spec in the box.

History

Fifteen years making one product, and making it properly

IndonesiaCharcoal began in 2010, drum-carbonizing coconut shell for the domestic market. BBQ briquettes were the first export line; shisha cubes followed as Middle East demand for consistent white-ash charcoal grew.

Today the plant runs separate lines for cubes, hexagons, sticks, flats, Kaloud discs, BBQ briquettes, and lump, with an in-house burn lab sitting between pressing and packing. A batch that misses its fixed carbon, ash, or moisture target never ships; it is reground into the industrial fines line.

We keep the customer list short on purpose: distributors, hookah brands, retail chains, and food service groups that reorder to a schedule. Most of the volume moves on annual container programmes with fixed specs and periodic pricing reviews.

A quality control burn test under way in the factory lab

Milestones

How the plant grew

  1. 2010

    First kilns

    Coconut shell drum carbonization starts outside Jakarta, supplying briquette makers in the domestic market.

  2. 2014

    Own pressing line

    The first hydraulic press and drying ovens go in, and BBQ briquettes become the first product exported.

  3. 2018

    Shisha line and burn lab

    A dedicated cube line with tighter mixing tolerances, plus an in-house lab checking fixed carbon, ash, and burn time on every batch.

  4. Today

    Ten lines, 17 markets

    ISO 9001:2015 certified, 500 t of monthly capacity, and container programmes running to the Middle East, Europe, Asia, and the Americas.

Operating standards

What buyers can hold us to

Four commitments, all checkable against paper.

  • Batch consistency

    We measure fixed carbon, ash, and moisture on every batch, not once per shipment, and the CoA quotes the figures for the batches that were actually loaded.

  • Independent verification

    Pre-shipment inspection by SGS or Sucofindo on request, passed through at cost. We make the booking and you have the report in hand before the vessel sails.

  • Honest capacity

    We only commit to volumes the lines can carry through wet season and Ramadan schedules. If a slot is not there, you hear it before the contract, not after.

  • Direct answers

    A quote arrives as one message with price, lead time, and payment terms. Ask why a target was missed or a delivery slipped and you get the real reason, in writing.

FAQ

Common questions

Straight answers on MOQs, samples, testing, payment, and shipping.

What is the minimum order quantity?

One 20 ft container, loaded to about 18 t. A 40 ft holds about 26 t, and larger quantities earn a discount. We do not ship LCL or pallet lots, although a mixed-product container is fine for a trial.

Can I get samples before ordering?

Yes. Samples up to 1 kg are free, with the shipping on your account. Larger samples are charged at a minimum price. Ship collect on your own DHL or FedEx account, or ask us for a quote from our preferred courier.

What is the production lead time?

Typically 1 to 4 weeks from order confirmation to loading, depending on the quantity and the orders already in production. Peak season slots in Q3 and Q4 should be booked in advance.

What payment terms do you accept?

A 30% deposit on order and 70% against the shipping documents. On programme contracts we accept an irrevocable LC at sight. First orders are not shipped on open account.

How do I know the spec is genuine?

Each batch is tested in our own lab, and the container CoA quotes the batches that were loaded. On request we book SGS, Sucofindo, or Carsurin for pre-shipment inspection and factory audit at cost, and the MSDS and self-heating test report are issued before the vessel sails.

What packaging options exist?

Shisha lines go in 500 g, 1 kg, and 3 kg inner boxes packed into master cartons. BBQ lines go in 3 kg, 5 kg, 10 kg, and 20 kg bags. Lump and fines go in PP bags, kraft bags, and 1 t jumbo bags. Above the design minimums, any product can carry your branding.

Do you produce under private label?

Yes. Any product in the catalogue can carry your branding: your artwork on inner boxes, bags, and master cartons, printed to your dieline once proofs are approved. Mixed containers under one label are a routine way to launch a range.

Which Incoterms and ports do you work with?

FOB Jakarta (Tanjung Priok) or Semarang as standard, CIF or CFR to the major ports on request, and EXW for buyers running their own forwarders. The MSDS and the non-self-heating test report carriers require under IMDG Class 4.2 come with every booking.

Send us your spec. Quote back within 24 hours.

Give us the application, the monthly volume, and the destination port. You get price, lead time, and a sample plan in return.